Frequently Asked Questions
Everything you need to know about our luxury wax prints and services.
What makes Vlisco fabrics unique?
Vlisco fabrics are crafted using a unique wax-dyeing process inspired by Indonesian Batik. Each yard is a blend of heritage, vibrant colors, and high-quality cotton, ensuring that no two pieces are exactly alike due to the natural 'crackling' effect of the wax.
How should I care for my Vlisco wax print?
To preserve the vibrancy of the colors, we recommend washing your fabric at 40°C (104°F). Do not bleach or tumble dry. Iron on the reverse side at a medium temperature to maintain the integrity of the wax finish.
Do you offer international shipping?
Yes, we ship our premium fabrics worldwide. Delivery times vary by region, typically ranging from 3 to 7 business days via our premium courier partners. Shipping costs are calculated at checkout based on destination and weight.
What is your return policy?
We accept returns within 14 days of delivery, provided the fabric remains in its original, uncut, and unwashed condition with all labels attached. Custom-tailored items or fabrics cut to specific lengths are generally non-refundable.
Are the colors on the website accurate?
We strive to display our products as accurately as possible. However, due to the artisanal nature of the wax-printing process and variations in digital screen settings, slight color deviations may occur.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and localized payment options such as iDEAL and Sofort, ensuring a secure and seamless checkout experience.